At Confidantly, privacy isn't just a feature, it's our foundation. This policy explains how we handle your data across our products: Confidantly Meet and Confidantly Chat.
Our Privacy-First Approach
We built Confidantly specifically for professionals who can't compromise on privacy. Unlike typical AI tools that send your data to third-party servers, we offer:
- •100% Local Processing Option: Process everything on your device. Your data never leaves your computer.
- •Private Cloud Alternative: When you choose cloud processing, we use our own infrastructure with open-source models. We never use OpenAI, Anthropic, or other third-party AI providers.
- •In-Memory Processing: Cloud processing happens entirely in memory. We don't store your transcripts, chats, or any processed content.
What We Collect
Information You Provide
- •Account Information: Email address when you sign up for our waitlist or create an account.
- •Payment Information: Processed securely through our payment provider (we never store card details).
Automatically Collected Information
- •Analytics: We use privacy-focused analytics (PostHog in cookieless mode) to understand how our website is used. This data is anonymized and aggregated.
- •Error Logs: If something goes wrong, we may collect error information to fix bugs. This never includes your meeting content or chat history.
✓ What We DON'T Collect
- •Meeting audio or transcripts (when using local processing)
- •Chat conversations or messages
- •Personal information you discuss in meetings
- •Data from your AI chat interactions
How We Use Your Information
We use the limited information we collect to:
- •Provide and maintain our services
- •Send you important updates about your account
- •Respond to your support requests
- •Improve our products based on aggregated, anonymous usage patterns
Data Sharing
We do not sell your data. We only share information when:
- •Required by law
- •Necessary to protect our rights or safety
- •You explicitly consent
Your Rights
You have the right to:
- •Access the personal information we hold about you
- •Request correction of inaccurate information
- •Request deletion of your account and associated data
- •Export your data in a portable format
- •Opt out of marketing communications
Data Security
We implement industry-standard security measures including encryption in transit and at rest, secure infrastructure, and regular security audits. Our cloud code is open-source, allowing independent verification of our security practices.
International Transfers
If you're located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your data.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. We'll notify you of significant changes via email or through our website.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at: privacy@confidantly.ai
This privacy policy applies to all Confidantly products and services. For questions about how a specific product handles your data, please refer to the product documentation or contact us directly.